Welcome to Bracondale Medical Centre

Urgent advice: Open Door 24/7 Helpline closure – important update

As part of the 2024 Service Review Process, Stockport ICB has taken the decision to de-commission the Mental Health Matters telephone helpline that has been in place for the last five years. A significant number of calls are made to this line each month.

Please be aware that the Open Door 24/7 helpline (0800 138 7276) will cease to operate from 1 April 2025.

Patients should be signposted to the following helplines

Pennine 24/7 Helpline: 0800 014 9995
NHS: 111 Option 2
Samaritans: 116 123
Papyrus Hopeline: 0800 068 4141

However, the Open-Door team remains committed to providing emotional support to those in crisis – they are open 7 days a week, Mon-Fri 10-6pm and Weekends 12-5pm. They will still be operating a drop-in service along with bookable appointments.

People can also leave a message on their answering service on the following number 0161 549 9717 and they will get back to them within 24 hrs.

Nursing and Healthcare Assistant appointments

We are having a high number of DNAs and last minute cancellations for our nursing appointments, these appointments are very much in high demand.

We completely understand that unexpected things can happen last minute and we really appreciate people who take the time to cancel their appointments.

Please could we ask that all patients who can no longer attend an appointment at the surgery let us know as soon as possible to enable us to offer the time to another patient.

Thank you from the Bracondale team.

We are passionate about providing a consistently high standard of medical care, delivered by a professional and dedicated team in a timely, effective and appropriate manner in an environment where patients, staff and healthcare workers are all valued and appreciated.

Last Updated 4 Jun 2025

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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